HOW LONG BEFORE YOU GET YOUR PACKAGE?
We take speed of delivery very seriously.
You will normally receive your Endoca product within 3 to 5 working days.
However there are things that may further delay your shipment which are out of our control.
If you paid using the bank transfer option (+4 days)
The funds will be available in our bank approximately 4 days after transfer is made from our customer side. As soon as we receive the funds we will ship your Endoca product.
Shipping delay due to customs inspection.
We ship worldwide but some countries have import regulations that delay the transportation of hemp based products. We hope that soon all the world will learn about hemp solutions, meanwhile we will notify you immediately if an inspection from your postal service or customs delays your package.
We ship in U.S from California and to the rest of the world we ship from EU.
We process and ship all orders within 48 hours of receipt (unless otherwise stated). Orders are processed and shipped during regular business hours (Monday through Friday 8:00AM - 5:00PM CST, excluding holidays).
Orders placed during special promotions or on a holiday are excluded. We do not ship on national holidays.
We ship using the standard UPS shipping method.
To Australia we can not use UPS, it takes about 2-3 weeks for product to arrive. We are working hard on solving the issue.
For Canada please allow about 2 weeks additional delivery time for orders with a shipping destination in Canada. Items shipped from the United States into Canada may require additional delivery time because of increased security measures at border crossing points.
If you have any questions regarding your order, please contact us:
Phone USA: 001 619 831 0156
Phone EU: 0045 898 707 00